Cromulent Return Policy

Contact Information

Cromulent
Email: cromulentshoes@gmail.com
Address: G-124, Adhyapak Nagar, Nangloi, New Delhi-110041
Phone: 7982475237

Return Eligibility

• Returns are accepted within 7 days from the date of delivery.
• Products must be in their original condition, unused, unworn, and undamaged, with all original packaging, tags, and accessories intact.
• Proof of purchase (order confirmation or receipt) is required for all returns.

Return Process

1. Contact our customer service team at cromulentshoes@gmail.com or 7982475237 within 7 days of receiving your order to initiate a return.
2. Provide your order number and reason for the return.
3. Our team will provide a return authorization and instructions for shipping the product back to us.
4. Pack the item securely in its original packaging and ship it to:
   Cromulent, G-124, Adhyapak Nagar, Nangloi, New Delhi-110041
5. Shipping costs for returns are the responsibility of the customer, unless the product is defective or incorrectly shipped.

Refunds

• Once the returned product is received and inspected, we will notify you via email about the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days to the original payment method.
• Refunds will not include the original shipping charges.

Non-Returnable Items

• Products that have been used, worn, or damaged.
• Products without original packaging, tags, or accessories.
• Items returned after the 7-day return period.

Defective or Incorrect Items

• If you receive a defective or incorrect product, please contact us immediately at cromulentshoes@gmail.com or 7982475237.
• We will provide a prepaid return shipping label for defective or incorrect items and offer a full refund or replacement, as per your preference.

Questions

For any questions or assistance with returns, please reach out to us at cromulentshoes@gmail.com or call 7982475237.